What type of data do we control and process?
Tella Android, a mobile application, which serves as a data collection tool. Horizontal only collects data pertaining to bug reports. Users are free to disable the sending of bug reports data in the settings menu of Tella Android.
Tella Admin, a data processor of data collected by users on Tella Android. Once a Tella Android user fills surveys (e.g. forms) and submits data, Horizontal stores the information related to the survey and data collected by the Tella Android user (i.e. submissions) on the Horizontal servers or, if applicable, on a third-party server hosted the instance of Tella Admin. This includes data submitted by participants completing forms designed by Tella Admin administrators and can include personal information.
How do we use your data?
Horizontal takes very seriously the privacy, confidentiality and security of personal information and any data collected or stored using Tella.
Data that we control:Data under our control which includes Tella Android bug reports and Tella Admin registration data (username, password and profile) is used in aggregated ways to monitor usage of Tella. This enables us to report issues with Tella Android and provide support to partners deploying and using Tella Admin. Personal information from Tella Admin users is used to provide services to users and communicate with users about our services. Tella Admin users can view, edit, and delete their personal information stored in their profile, unregister from communication emails, or delete their account. Personal information is never shared or sold to third parties.
Data that we process:Horizontal processes data on behalf of Tella Admin users who created a project and Tella Android users who collected data. Tella users fully own the data collected and Horizontal does not use, share, or sell that information. Metadata about projects may be used in aggregated ways to analyze usage with the permission of the account holder.
Tella Admin users are the data controllers of the data they collect using Tella and are responsible for the safe management of personal information, including compliance with the General Data Protection Regulation (GDPR). Horizontal allows users to share application data publicly or with selected users. Information shared publicly is visible to anyone and can be indexed by search engines. Horizontal is not responsible for how registered users handle survey participants’ personal information. We may assist individual respondents in contacting registered users with regards to GDPR requests.
How do we protect your data?
Horizontal is committed to protecting the data you entrust to us. We employ industry standard best practices (both technical and administrative) to protect against unauthorized access of your data. We cannot guarantee, however, its absolute security. To further protect your data, we encourage you to never to share your login information and to change your passwords regularly. If you have any questions regarding our security, please contact us.
We may need to modify this privacy statement from time to time, especially in response to changing norms and legislations, so please review it frequently. If we make material changes to this policy, we will notify you here so that you are aware of any changes with relation to what information we collect, how we use it, and under what circumstances, if any, we disclose it.